:: step-by-step

INTRODUCTION

ADVANTAGE

STEP-BY-STEP

REQUEST SERVICE

ABOUT US


According to our clients, one of the best features of "Linux Office Solution" is its flexibility. Note that all the information listed below describes your desired setup and does not require you to be too technical, in fact many of the parameters are supplied by your ISP. Also, we are available to help you collect this information.

Two requirements for installing Linux Office Solution are a computer and a connection to the Internet.
  1. Connection: A standard TCP/IP type of Internet connection. This may be a dedicated line (e.g. full or fractional T-1), a DSL line or any other TCP/IP high-speed connection to the Internet. Minimal speed required is: 144 Kbps, with 1100 Kbps recommended.
  2. Hardware: A standard Intel-compatible PC computer, 180Mz or better, 64Mb memory minimum, and, depending on the desired functionality, one or two PCI Ethernet cards.The hard drive (SCSI or IDE) must be at least 10Gb (20Gb recommended). We strongly recommend having a backup tape drive and a standard ISA modem (not a WinModem) to allow for emergency access to the computer, should the high-speed Internet connection go down. To simplify the installation process, we recommend that the Linux server be installed on a computer which was manufactured within the last 3 years, and is equipped with a "major brand" motherboard. Now, onto the "step-by-step" procedure:
Step 1: DETERMINE REQUIREMENTS.
Submitting a "Request for service" on our web site will allow us to determine if Linux Office Solution is right for your company. We will respond by email to your request. Estimated Time to Complete Step 1: One business day.

Step 2: COLLECT INFORMATION
After evaluating a request, we will email our service agreement along with a form containing more specific questions. The "specifics" include:
  • "External" parameters: items such as network, netmask, list of IP addresses to be used and the list of DNS servers your ISP has provided. If you are confused about some of these parameters, we will help you determine what they are. This information will help us generate the part of configuration that's responsible for bringing you online and, if applicable, configure the DNS for your e-mail/web servers.
  • "Internal" parameters: office email addresses, printers, user lists, access rules (who needs "shell" access, which employees will read e-mail from home, etc). We also need detailed information about your hardware (drive types, network card types, backup tape information, etc). All of this will help us generate the part of configuration that's responsible for making your internal network function properly.
Depending on the level of functionality you choose, we may skip some of these parameters - for example, if you want to keep your web site and/or email hosted elsewhere, we won't need to set up a web server configuration. Note that all this information describes your desired setup and does not require you to be too technical, in fact many of the parameters listed above are supplied by your ISP. Also, we are available to help you collect this information. Estimated Time to Complete Step 2: Two business days.

Step 3: CREATE CONFIGURATION.
Once all relevant information is collected, our technology "kicks in". Based on the information obtained during the previous step, we will automatically generate a "solution" that is configured specifically for your computer and your office computer system. You simply download one file from our web site to a floppy disk, insert it into your future server's floppy drive, reboot your computer and .. wait while our program configures your server. During the "boot-up" (which, depending on your connection speed, may take from 2 to 6 hours), RedHat Linux 7.3 will be installed and fully configured. In the event that any component does not work as anticipated, our technical support staff will be able to fix the problem remotely. Estimated Time to Complete Step 3: Two business days

Step 4. SET UP YOUR NETWORK.
At this point, you will be able to plug the server into a hub and connect as many PC, MAC or Linux machines as necessary. Estimated time: anywhere from 30 minutes to 2-3 days, depending on the number of computers and peripherals in your office.
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